Customer Service

Identifying Customers' Needs Course

This course will take approximately 20 minutes to complete. The objective of this online employment training course is help trainees identify and meet customers’ needs, an important step in crea... (Read more)

$23.00
Phone Skills Course

This course will take approximately 25 minutes to complete. The main objective of this online employment training course is to cover the basic phone skills needed to be a successful customer ser... (Read more)

$23.00
E-mail Best Practices For All Employees Course

This course will take approximately 24 minutes to complete. The objective of this online employment training course is help trainees make the most efficient use of electronic correspondence. At ... (Read more)

$23.00
Effective Communication for All Employees Course

This course will take approximately 20 minutes to complete. The objective of this training session is to teach you the basics of effective workplace communication. At the end of the training se... (Read more)

$23.00
Customer Service - How to Promote Excellent Service Among Your Staff Course

This course will take approximately 23 minutes to complete. The objective of this online training course is to prepare supervisors to train and encourage their employees to provide the highest l... (Read more)

$23.00
Time Management Skills for Employees Course

This course will take approximately 19 minutes to complete. This training presentation will help you gain control over your time so that you can work more efficiently and productively. At the en... (Read more)

$23.00