Telephone Etiquette Course

Author: TrainingToday Marketplace

Communication over phone needs to be effective, as it is important for any organization to provide quality customer support in order to grow and retain its customer base.

 

The main objective of Telephone Etiquette training session is to help you learn about telephone etiquette.

 

By the time this online training is over:

 

  1. You should be able to understand why telephone etiquette is important in your job
  2. Project a professional image on the phone when you make and receive calls
  3. Handle holds, transfers, and voice mail effectively
  4. Deal properly with difficult callers
  5. Conclude calls successfully

 

Duration: 24 minutes.

Keywords: training session, Telephone Etiquette, communication

Related Courses

Telephone Etiquette Course

Telephone Etiquette

The main objective of this session is to help you learn about telephone etiquette. By the time the session is over, you should be able to understand why telephone etiquette is important in your job; project a professional image on the phone when you make and receive calls; handle holds, transfers, and voice mail effectively; deal properly with difficult callers; and conclude calls successfully. Duration: 24 minutes.

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Price :

$23.00 ( Per License )

Visited: 802 Times

Difficulty: Normal

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1 $23.00
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251 $19.00
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1001 $16.00

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