Telephone Etiquette Course
Author: TrainingToday MarketplaceCommunication over phone needs to be effective, as it is important for any organization to provide quality customer support in order to grow and retain its customer base.
The main objective of Telephone Etiquette training session is to help you learn about telephone etiquette.
By the time this online training is over:
- You should be able to understand why telephone etiquette is important in your job
- Project a professional image on the phone when you make and receive calls
- Handle holds, transfers, and voice mail effectively
- Deal properly with difficult callers
- Conclude calls successfully
Duration: 24 minutes.
Keywords: training session, Telephone Etiquette, communication
Related Courses
E-Mail Best Practices for All Employees (HTML 5) Course
Visited 766 times
$23.00
Telephone Etiquette Course
The main objective of this session is to help you learn about telephone etiquette. By the time the session is over, you should be able to understand why telephone etiquette is important in your job; project a professional image on the phone when you make and receive calls; handle holds, transfers, and voice mail effectively; deal properly with difficult callers; and conclude calls successfully. Duration: 24 minutes.
Buy This Course
Price :
$23.00 ( Per License )
# Licenses | Discounted Price |
1 | $23.00 |
101 | $21.00 |
251 | $19.00 |
501 | $18.00 |
1001 | $16.00 |
1001 | $16.00 |
Resold modules appear on your website. You earn syndication share from each purchase. Contact Coggno to learn more on how to embed your own Portable Webshop in your website.